8 April 2017
Going further than the extra mile…
I recently got a Ducati Monster 696 from Cayenne in Kyalami, and the bike is amazing, the process was flawless, no hassels whatsoever. The bike started to leak some oil after about a week, and I took the bike back to them, where I was once again assisted in record time, and the bike was fixed that same day.
I would especially like to thank Nadeem and Chene for their amazing service, and the service/workshop team for being super professional and treating you like apart of the family instead of just a client.
If I could give 10 stars, it wouldn’t be enough. I would recommend Cayenne to anyone looking to get a new or used bike.
18 March 2017
Excellent Parts Service
I needed a specific part for my motorcycle which for the last couple of weeks seemed impossible to obtain. I phoned Cayenne with the hope of some conclusive advice. A friendly voice accompanied by outstanding service. The sales representative Chane was very helpful and was able to order my part with no difficulty at all, it was simply a case of pick up and go. Satisfied with the service as well as the staff member that took the time to explain everything to me as well as assist.
13 December 2016
This motor dealer has given me the best service these past few years. I never felt that I am mistreated, I felt that I was treasured as a customer.
I hope their service stays the same for the years to come. If I had the opportunity I would have given them a medal and a donation like a holiday for the staff at some fantastic place..
24 October 2016
Going further than the extra-mile
In a city where negativity seems to be the norm, and courtesy is just a word found in the dictionary.
I would like to spread some positivity and give credit where credit is due.
I would like to give a very BIG THANK YOU to Ntando Ndabeni and the whole workshop crew who have been so friendly and helpful these passed few weeks. It has made, what could have been a huge headache, so much more bearable . They have been extremely accomodating and the staff have always been professional and courteous.
So thank you Ntando and the whole Cayenne crew.
2 November 2015
Applicable to the following individuals;
- Berto Santos
- Jolanda de Wet
- Jean Jarrard
I am a new customer to Cayenne. From the moment I walked into the shop, I was greeted by reception and welcomed in a friendly and professional manner. Once I made my way to the Motorcycles I was interested in, Berto was prompt in assisting me and guiding me to exactly what I wanted after explaining to him my requirements. He quickly helped me to get comfortable with the knowledge he had on the bike in particular and it was clear to me that the bike was what I wanted.
He facilitated the entire process further, introducing me to Jolanda. She was also exceptional. I made my wants known to her, especially with regards to my financial requirements, and she completely met my expectations, which was set high. She kept me informed of progress, was knowledgeable on all products and was able to guide me to make the right decisions.
Jean followed suit. He was efficient, could immediately quote me on my motorcycle and its extras for comprehensive cover and was clear on the details of the policy. He made suggestions with regards to essentials products and was accommodating to my requirements.
With some negotiation, Berto was went above to accommodate me with pricing and excellent communication through the PDI and when I could take delivery. On delivery, he was friendly as ever, efficient in getting me through the paperwork and explaining the workings of the motorcycle before taking some photos and sending them to me too.
All in all (and these mentioned are by no means exhaustive), an exceptional buying experience and I easily recommend Cayenne to everyone looking at buying a motorcycle.
Thank you for running a professional, friendly, ethical and extremely efficient dealership.
Ivan van Antwerpen
Proud Owner: KTM 1190 R
4 September 2015
Dear Cayenne World,
I have been riding motorcycles for the past 37 years, 18 bikes and +- 300000 km. My son has been riding for 13 years, 5 bikes, +- 50000 km, but if God permits we will spend many, many, more kilometers on motorcycles and we will go nowhere else than Cayenne for our next purchases.
Piet Burger Pr.Eng.
1 September 2015
Dear Cayenne World,
We visited your store on Thursday, 23 July just to see what your Branch stock, and man, were we surprised with the excellent service we received from all your sales staff. It was so overwhelming – we sommer bought a bike!! Really, we’ve visited quite a lot of dealers on the East Rand prior, but none of them came even close to this level of service we got from your staff! All of them were so friendly and eager to help – Buying a bike will never be the same!!
Martin & Salome Britz